Walkin Drive by MNC –
Fiserv, Pune is hiring Service Desk Associate for BE, Btech, MCA (Any Stream),Bsc(IT), BCA 2017
& 2018 Pass outs with Pkg Rs. 2, 90,000 per annum organized by VibrantMinds
Technologies, Pune on Tuesday, 2nd April 2019 @ 10.30 am |
Note: Candidates those who have appeared last three months should not apply.
Dear Candidate,
Greetings from VibrantMinds Technologies (Fresher
Recruitment & Assessment Solutions Company)!!!
We, www.VibrantMindsTech.com are
pleased to inform that we are organizing Campus Drive by MNC - Fiserv,Pune is
looking for Service Desk Associate.
Excellent
Opportunity for to start your career with MNC Fiserv, Pune…!!!
Don’t
miss the opportunity...!!!
Kindly find the below details.
Company Profile:
Fiserv is a global leader in financial services technology
solutions. We're helping more than 12,000 clients worldwide create and deliver
experiences for a digital world that's always on. Solutions that enable today's
consumer to move and manage money with ease, speed and convenience. At the
point of thought.
Job Title: Service Desk Associate
Education Criteria:
·
BE, Btech, MCA, BSc(IT), BCA (Any Stream) –2018 pass outs
·
Percentage Criteria - 50 % throughout
Approx Package: Rs 2,90,000/- per annum
Required Skill set:
·
Basic understanding of Windows Client and Server Operating
systems, Windows event Logs.
·
Basic Networking knowledge, Operating system, Antivirus
Understanding and troubleshooting skill.
·
Basic Operating system troubleshooting skills.
·
Basic understanding of Operating system, Office suite, Outlook,
VPN, Wireless, Mobility, Desktop and laptop issues.
·
Strong analytical skills
·
Ability to function in a self-directed environment.
·
Must excel in a fast-paced, agile environment where critical
thinking and strong problem solving skills are required for success. Should be
positive, proactive, and readily embraces change
·
Ability to handle clients professionally during all interfaces.
·
Should be capable of working in a 7*24 support environment.
·
Strong written and verbal communication skills.
Key areas of responsibility:
·
Provide troubleshooting and technical support via phone, web based
tools internal supported applications.
·
Advise customers regarding the product's proper use and address
specific user issues and requests.
·
During problem escalations, act as a liaison between customers and
Tier 2 supports. Candidate will assist the customer base during various
installation processes remotely.
·
Adequate knowledge of products, system utilities, and operating
systems to investigate system issues and provide accurate solutions to them
·
Represent in a professional manner and communicate effectively to
stakeholders
·
Maintain the highest level of customer satisfaction by resolving
all technical and non-technical issues and concerns.
·
Other duties as assigned.
Job Location: Pune
Drive Date: Tuesday,
2nd April 2019 @ 10.30 am
Drive Venue: “VibrantMinds Technologies Pvt. Ltd” 2nd Floor,
Viva Academy Building, Near St. Mary’s Church & Vardhman Bharat
Petrol Pump, Mumbai-Bangalore Highway, Warje, Pune.
To Apply: Click Here
Recruitment Process:
1.
Group Discussion
2. Paragraph
writing test
3. Technical
Interview
4. Managerial
Interview
Regards,
Team Placements,
VibrantMinds Technologies |Pune
